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Family Help Desk Form for Technical Support

For eLearning technical assistance only, please complete the Family Help Desk Form below.  

For Student Portal-Related Issues

Middle school students with student portal issues should visit the Middle School Guidance Office or call 516.434.6233.

High School students with student portal issues should visit the High School Guidance Office or call 516.434.6134.

Family Help Desk Form

Complete this form for e-Learning technical assistance from the Baldwin UFSD IT support team. Please be as detailed as possible in your responses so that we can troubleshoot any issues more quickly. This is for troubleshooting technical issues. Please do not use this form to request equipment.  Please check the Frequently Asked Questions page first before submitting a ticket.

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Complete este formulario para obtener asistencia técnica de e-Learning del equipo de soporte de TI de Baldwin UFSD. Sea lo más detallado posible en sus respuestas para que podamos solucionar cualquier problema más rápidamente. Esto es para solucionar problemas técnicos. No utilice este formulario para solicitar equipos. Primero, consulte la página de Preguntas frecuentes antes de enviar un ticket.

 

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Contact Information (Información de contacto):

Name of person opening ticket (Nombre del billete de apertura de la persona):*

Your answer

Student Name (Nombre del estudiante):*

Your answer

Building (Edificio):*

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Email Information (Información por correo electrónico):*

Use personal email address NOT @baldwinschools.org.  The @baldwinschools.org account does not have an active email.